Returns Policy

The Synergy Stand range of multi-screen mounts and modular components may be returned within fourteen (14) calendar days for a full refund of the purchase price.

All Synergy Stand returns will be subject to a £10 collection charge (UK mainland only, international orders to be detailed as required) which will be deducted from any refunded amount.

For all products which are returned:

  • Which have been damaged or used
  • Without prior contact with us
  • Without original packaging
  • With missing parts, components, documents or any other originally delivered accessories

Synergy Stand reserves the right to either refuse to refund the original purchase price, or to charge you for repair, replacement or related fees and associated charges (See below).

The Synergy Stand is a modular solution and all returns will be assessed for damage and installation marks, if any of the modular components are found to have damage or installation marks we will charge as follows for replacements:

  • SS-B1 – Thin Base - £20.00
  • SS-B2 – Thick Base - £30.00
  • SS-P1 – Short Pole - £12.00
  • SS-P2 – Tall Pole - £18.00
  • SS-A1 – Joining Arms - £20.00
  • SS-A2 – End Arms - £20.00
  • SS-V1 – VESA Mount & Clamp - £15.00
  • SS-C1 – Central Pole Clamp - £12.00
  • SS-C2 – Central Pole VESA Mount - £15.00

The charges will be deducted from your refunded amount.

All product returns must be pre-arranged with us before being sent back.

Please see our full terms & conditions for further details.